The 180 Rule for Loyaltizing Your Employees
By Lorraine Grubbs
People: The BEST competitive advantage. By applying as much effort to ensuring your company has a “people-friendly” culture, smart companies are enjoying the benefits of lower turnover, higher productivity, better customer service and ultimately, a better bottom line. Using “The 180 Rule for Loyaltizing Your Employees“, you will be taking the critical step to creating and sustaining a very powerful competitive advantage.
About Lorraine GrubbsLorraine is the president of Lessons in Loyalty, a company specializing in helping organizations create cultures where employees come to work because they want to, not because they have to, recognizing that happy employees create loyal customers. Lorraine delivers keynote speeches to organizations on her recently published book, Lessons in Loyalty, which outlines the principles utilized by Southwest Airlines to create one of the most productive and successful cultures. This message is quickly gaining momentum in the business community as a basis for companies who want to know how Southwest Airlines and other companies do it. In addition, her book has now been published in four countries. Lorraine, who speaks three languages, received her Senior Professional in Human Resources (SPHR) certification in May 2003 and is a member of the Society of Human Resource Management, the Dallas Human Resource Association, the Bay Area Human Resource Management Association, the American Society for Training and Development, the Association of Psychological Type, and in addition she is a guest lecturer at Rice and University of Houston’s Executive MBA programs.
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